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•    Resource: Hartman Industries, LLC web page

•    Review the Hartman Industries, LLC web page by following the link on your student website. For the purposes of this assignment, assume your team has been selected to draft a proposal with recommendations to improve the company’s manufacturing processes.

•    Write a thorough proposal (1500-2000 words) suggesting a quality system to the management team of Hartman Industries, LLC. Work together to complete the following in your proposal:

o    Identify a quality management system for process or organizational improvement.
o    Summarize the requirements of the chosen system.
o    Explain how your quality management system will benefit the organization.
o    Detail the implementation plan for your chosen quality improvement process.
o    Provide examples me chart of the quality tools you plan to use for identifying and reducing process variability.  By example, I mean actually showing me what the tool will look like (data can be made up).

•    Format your paper using APA guidelines 

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•    Write a thorough paper (750-1000 words) discussing the scenario in chapter 15 of your textbook.
•    Resource: Quality Textiles International Scenario
•    Review the Scenario 15-1, located at the end of Chapter 15 of your text.
•    Requirements:
1.    Answer the questions in the textbook regarding the scenario.
2.    Answer the following questions:
    Why is it important for managers to employ process thinking?
    Why is it important for managers identify at least two quality management tools that could be used to present data and persuade the president?  Why would you use the tools to support your arguments?

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What is the difference between data and information? How does data become useful information to improve the quality in your organization?

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Define process analysis. What steps would you take to analyze a process? What are the best methods to evaluate and improve a given process?

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•    Write a thorough paper (1500-2000 words) in which you discuss the strategic position, quality management approach, and customer satisfaction measurements within a company. Complete the following:

o    Choose a company with whom a team member is familiar.
o    Conduct a SWOT analysis for the company.   Explain why it is an S, W, O, or, T.
o    Thoroughly analyze the company’s vision and mission statements along with their guiding principles.  Explain how these statements make sense for the company, and how they affect the company’s quality direction.
o    Analyze the company’s strategic plan and strategic objectives that explain and define quality as the organization’s core principles.  Explain why the plan makes sense for the company and its quality efforts.
o    Include, in the strategic objectives, the tools used by the company to measure customer satisfaction. Discuss how these measurements could be used to enhance quality planning.

•    Format your paper using APA guidelines 

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What factors contribute to the quality orientation of an organization? How might an organization incorporate quality into its culture? What are the biggest challenges you would face when creating a quality culture in your own organization?

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What are two or three quality management tools used in data collection? What types of quality management tools do you utilize to make personal or business decisions? How do you use these tools in the decision-making process?

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•    Write a thorough and detailed paper (1500-2000 words) in which you explain the quality management system (QMS) of a company.

•    Consider researching the auto industry, the electronics industry, or the pharmaceutical industry to find your subject company.

•    Complete the following in your paper: 

1.    A general overview of the company – what they make; which markets do they serve; major competitors, etc.
2.    Detail the company’s QMS and compare it against the elements of quality from your text.
3.    Explain why the company’s QMS helps it produce a competitive product or service.
4.    Explain how quality management positions the company to compete in the domestic and global market.

•    Include a minimum of two additional resources outside of the course text book and the company’s web site.
•    Format your paper using APA guidelines 

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