Category Archives: HCS 131 (updated)

UOP HCS 131 Entire Course updated

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HCS 131 Week 1 E-mail to Coworker

HCS 131 Week 1 Skills Summary

HCS 131 Week 1 Weekly Summary

HCS 131 Week 2 Employee Memo

HCS 131 Week 2 Technology Worksheet

HCS 131 Week 2 Weekly Summary

HCS 131 Week 3 HR Memo

HCS 131 Week 3 Conflict Presentation

HCS 131 Week 3 Weekly Summary

HCS 131 Week 4 Consumer Relations Bulletin

HCS 131 Week 4 Teamwork Speech

HCS 131 Week 4 Weekly Summary

HCS 131 Week 5 Employee Relations Memo

HCS 131 Week 5 Course Presentation

HCS 131 Week 5 Weekly Summary

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HCS 131 Week 1 Communication At Its Finest updated

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HCS 131 Week 1 Communication At Its Finest updated

Read the three scenarios provided.
Create a updated Microsoft® Word document to answer the prompts after each scenario.
Submit your Microsoft® Word document to the University of Phoenix Center for Writing Excellence Plagiarism Checker Turnitin® and WritePoint® powered by Grammarly®.

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HCS 131 Week 3 Dealing with Conflict in the Workplace updated

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HCS 131 Week 3 Dealing with Conflict in the Workplace updated

Read the following scenario:

Emma and Isabella attend the front office at an urgent care facility. They have worked together for over five years and enjoy collaborating on projects. Their manager has asked them to collaborate by creating a team training for effective communication in the workplace. Emma and Isabella will be responsible for creating and delivering the training to the staff at the facility. Emma feels that it is important to provide hands-on learning while Isabella feels lecture would be the most appropriate format for this team. Emma defends her point by saying that her sister has been a teacher for 10 years, and she has proven that hands-on learning will increase the engagement and likelihood of remembering the training material. Isabella feels that Emma does not account for her 10 years of experience in the medical office and voices her disgust with Emma and her lack of appreciation for her experience. Isabella storms off and leaves Emma to finish the work.

Emma approaches the manager and complains that she has been left to complete the training because Isabella refuses to talk or work with her.

Write a 265- to 350-word paper that includes the following:

• Describe the type of conflict illustrated in the scenario.

• Identify strategies the manager could use to resolve the conflict between Emma and Isabella to create a supportive climate again.

• Explain how the defensive climate created by the conflict will affect the workplace relationship between Emma and Isabella.

o Discuss the impact it could have on the other clinic staff and the consumers who use the clinic.

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HCS 131 Week 4 Effective Consumer Relations

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HCS 131 Week 4 Effective Consumer Relations

You are working as a manager in a local hospital. You received some patient satisfaction survey data, and you were asked to review the data and consider the impact on consumer relations. 

Review the Patient Satisfaction Survey.

Answer the prompts provided based on the Patient Satisfaction Survey Data.

Note: Remember to use the resources in the Center for Writing Excellence, Turnitin®, and WritePoint®.

 

HCS 131 Week 5 Preparing for Working in Teams updated

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HCS 131 Week 5 Preparing for Working in Teams updated

Collaboration is everywhere, especially in the health care industry. It is important to learn how to work and communicate in a collaborative environment. As you progress through your program, you will experience learning teams in your courses. Learning teams provide you with valuable experiences that will prepare you for working collaboratively in the health care industry.

Navigate to the University Library homepage.

Locate the Learning Team Toolkit on the upper right side of the homepage.

Create a 7- to 10-slide Microsoft® PowerPoint® presentation that identifies the Learning Team resources provided by the University and the importance of working effectively in a team. A presentation format has been provided for this assignment; however, you may choose to format your presentation in another professional manner.

Include the following in your presentation:

 Slide One: Title Slide 

• Title of presentation

• Your name

• Course abbreviation and course number

• Due date

• Your facilitator’s name

Slide Two: Introduction

• Describe what the Learning Team Toolkit is.

• Provide screenshots of the Learning Team Toolkit.

Slides Three and Four: Review the Learning Team Charter

• Explain the importance of the Learning Team Charter.

o Why is it created?

o Why is it important in collaborative environments?

o How can it be used during team conflicts?

o Why is it important to communicate with your faculty?

Slides Five and Six: Review the Learning Team Evaluation

• Explain the importance of the Learning Team Evaluation form.

o Why is it important to rate the members of your team?

o Why is it important that your faculty know how you would rate your team members?

Slide Seven: Learning Team Toolkit Resources

• Explain the resources available in the Learning Team Toolkit.

Slide Eight: Importance of Team Work

• Explain the importance of team work in education and the workplace.

o Identify some strategies you would use when working in a team.

o Identify effective communication you would use when working in a team.

Slide Nine: References

• Cite 3 peer-reviewed, scholarly, or similar references.

• Format your references according to APA guidelines.

Note: Speaker notes are to be provided for each slide. Refer to the “Tutorial: Adding Speaker Notes to Microsoft® 

PowerPoint® Presentations” document for more information on how to add speaker notes to your presentation.

Note: The University’s Center for Writing Excellence provides samples of different deliverables. Under Samples, you will find a sample Microsoft® PowerPoint® presentation to use as a reference while creating your presentation.

Note: Remember to use the resources in the Center for Writing Excellence, Turnitin®, and WritePoint®.

Cite 2 peer-reviewed, scholarly, or similar references to support your presentation.

Format your assignment according to APA guidelines. Include a title slide, detailed speaker notes, and a reference slide.

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HCS 131 Week 5 Weekly Summary updated

HCS 131 Week 5 Weekly Summary updated

Write a 350- to 700-word summary of what you learned this week. Reflect on the following questions:
What ideas, readings, discussions, or activities stood out to you? Why?
What had the greatest effect on you?
What were you surprised about?
What can you use in your daily life?

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HCS 131 Week 5 Employee Relations Memo updated

HCS 131 Week 5 Employee Relations Memo updated

Your team from Week Four is doing well, but the team dynamic has caused some minor conflicts between two of its members.
Write a 350- to 700-word memo to your employees explaining the importance of positive employee relations.

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HCS 131 Week 5 Course Presentation updated

HCS 131 Week 5 Course Presentation updated

Imagine that leadership in your health care company required you to take this course for professional development. They now want you to present to them what you have learned.
Create a 10- to 15-slide presentation outlining what you learned from the course. Include the following:
Important concepts from each week
Best practices for workplace communication
Examples of how you can apply best practices
Include at least two outside sources.
Include detailed speaker notes.
Format your presentation consistent with APA guidelines.

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HCS 131 Week 4 Weekly Summary updated

HCS 131 Week 4 Weekly Summary updated

Write a 350- to 700-word summary of what you learned this week. Reflect on the following questions:
What ideas, readings, discussions, or activities stood out to you? Why?
What had the greatest effect on you?
What were you surprised about?
What can you use in your daily life?

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HCS 131 Week 4 Teamwork Speech updated

HCS 131 Week 4 Teamwork Speech updated

Leadership has decided to create a updated team, making you the manager.
Write a short speech, of 350 to 700 words, to give to your updated team at your first team meeting.
Include the following:
Explain the importance of teamwork in the workplace.
Identify strategies for effective team communication
Identify strategies for effective team collaboration.
Include at least two references.
Format your paper consistent with APA guidelines.
Click the Assignment Files tab to submit your assignment.

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